Frequently Asked Questions
Everything you need to know about Fairmount Car Service.
How far in advance should I book?
We recommend booking at least 24 hours in advance. For peak times and holidays, 48–72 hours ahead is ideal. Last-minute bookings are accommodated based on availability.
Do you track flights for airport pickups?
Yes. We monitor your flight in real time and adjust pickup times automatically if your flight is delayed or early — at no extra charge.
What is included in the rate?
All rates include the driver, fuel, tolls, and one hour of complimentary wait time for airport pickups. Gratuity is at your discretion.
What types of vehicles are available?
Our fleet includes the Cadillac Escalade, Chevrolet Suburban, and Cadillac XT6 — all late-model and well maintained.
What is your cancellation policy?
Cancellations made more than 24 hours before pickup receive a full refund. Cancellations within 24 hours are subject to a 50% fee.
Are your drivers professionally licensed?
Every driver holds a commercial license, has passed a thorough background check, and carries full commercial insurance coverage.
Ready to Experience Fairmount Car Service?
Book online in minutes or call us directly. Available 24/7.